Primetel visited Lwala Community Alliance in Kenya for a learning exchange focused on strengthening community-led healthcare, primary care, and digital health systems.
The visit provided an opportunity to learn from Lwala’s approach to community engagement, clinical service delivery, and digital health records, including paperless operations.
As Primetel strengthens its integrated model of primary care, mental health, digital health, and community outreach in rural Tanzania, these insights will help inform efforts to build more efficient, accessible, and responsive healthcare services.
Beyond sharing experiences, the visit reinforced a shared lesson: stronger health systems are built when communities are at the centre and organizations learn from one another.