Get In Touch

We aim to respond to all inquiries within 24 hours during business days (Monday-Friday). For urgent matters, please call our emergency support line for immediate assistance.

Our main offices are open from 8:00 AM to 5:00 PM EAT, Monday through Friday. Our emergency support line operates 24/7 for urgent healthcare matters.

Yes! You can reach our business team on WhatsApp at +255762629046. For general inquiries, please use our contact form or email address.

We welcome partnerships with organizations, donors, and volunteers. Please email partnerships@primetel.co.tz or fill out our partnership form available on the "Get Involved" page of our website.

Physical donations can be sent to our headquarters in Arusha. For monetary donations, please visit our donation portal or contact our finance team at donations@primetel.co.tz for wire transfer instructions.